2018 Review of inFlow Inventory

inFlow designs software for small businesses including retailers, online merchants and distribution businesses. inFlow is available as an on-premise solution as well as a cloud application that can be installed on any number of computers for complete integration. The cloud application can be accessed from any type of device including smartphones and tablets. iPhone and Android apps are also available that allow users to use their cell phone as a barcode scanner, allowing for each check in and check out of all inventory products. inFlow currently offers three editions, suitable for the smallest business to enterprise level organizations.

inFlow Inventory can track both retail inventory as well as internal business assets. Entering an inventory product is easy, with users able to add each product to a pre-defined category. Custom details can be added for each product, which is helpful when tracking internal assets such as equipment and machinery. Users can choose the default location for the product and add additional locations as needed. Users can also assign a default vendor to each product, which can be useful if utilizing the automatic reorder feature, which will kick in when stock drops to a specified level.

Mentioned earlier, inFlow supports multiple warehouses, and supports both multiple currency and multiple languages as well. A fully customizable dashboard helps users track a variety of data including top performing items, inventory value, cash in/out, and sales, cost, and profit totals. Users can add custom fields for additional tracking capability, and field names can be easily changed to better track data.

inFlow supports serial number tracking, as well as locations and sub-locations. For manufacturing businesses, inFlow offers assembly costing, bill of materials, and work order processing. The product also supports barcode scanning but does not include an option to create or print custom barcodes. Users can attach product images and other relevant documents such as purchase orders and invoices directly to the product file if desired.

inFlow supports assemblies and kiting and allows users to assign multiple pricing levels to each product, including a default price, a retail price, and a wholesale price, along with the original product cost. Users can assign volume pricing levels for orders above a certain amount, and the product offers markup pricing as well as bulk-pricing capability. The product supports multiple valuation methods including LIFO, FIFO, and Moving Average Cost, with the appropriate valuation assigned during initial product entry.

inFlow offers a solid selection of inventory, sales, and purchasing reports including Inventory by Location, Inventory Movement Summary, Inventory Movement Details, and an Inventory Details report. Sales reports include Sales by Product Summary, Sales by Product Detail, Sales by Profit, and a Customer Order History. Report availability can vary depending on the edition of inFlow used. All reports can be printed, saved as a PDF, or exported to a CSV file or to Microsoft Excel for further customization.

inFlow includes Sales, Purchasing and Customer management capability, with users able to process payments and returns, pick, pack, and ship items, process purchase orders, manage vendors and receiving, and track customer details such as outstanding balances, order payment and history, and contact information. Data can be imported and exported via CSV files, and the product offers excellent integration with a variety of online and shopping cart applications such as Magento and Shopify. Web orders can also be downloaded directly from the website and imported into inFlow.

inFlow offers a variety of help and support resources, including product videos and webinars. A community forum is available to join, and users can access additional support options for either the on-premise or cloud application. Users can download any new products files from the support page or access the inFlow blog if desired. A Quick Start PDF document is available to guide new users through initial setup and there are a variety of articles available in a wide range of categories including General, Troubleshooting, Sales, Inventory, Purchasing, and Barcoding. System support is located in Toronto, and is offered during regular business hours, with users able to request a callback, email a support request, or request support via chat.

Though designed for small businesses, inFlow is suitable for retailers and manufacturers of just about any size. inFlow is offered in three editions; Essentials, which is $69 per month and supports up to two users. The Advanced edition is better suited for those manufacturing products and runs $149 per month. There is also an Enterprise level edition available that is $599 per month and supports up to 10 users. All editions include software updates and enhancements as well as complete product support. A free trial is available for those interested.

2018 Rating –4.75 Stars