2015 Innovation Award Nominee: Paychex Flex

Paychex Flex – Technology and Service to Support Business Success Paychex Flex delivers seamless access to payroll, HR, and benefits information for a streamlined and integrated approach to workforce management. Offering a unique blend of customer service options and robust software driven by a simple, yet powerful user experience that spans desktop and mobile applications, Paychex Flex drives efficiency and performance across an organization.

The comprehensive, cloud-based Paychex Flex platform offers powerful capabilities in a simple user experience that is adaptive to the needs of users across the human capital management spectrum – payroll and HR stakeholders, benefits administrators, recruiters and recruits, employees, contractors, accounting partners, and financial advisors. Mobility The Paychex Flex app gives employers access to the fullest set of employee data available on-the-go, in addition to plan-level views of retirement, health, and benefit accounts.

Likewise, employees share visibility into a wide set of personal and benefits data and functionality, including the industry’s broadest set of retirement self-service features. In addition to viewing 401(k) balances and returns, client employees can now edit all of the most popular retirement information from their mobile device, including the ability to edit contribution amounts and investment allocations. Reporting Paychex Flex also provides business owners and accounting partners with a one-stop shop for more than 140 standard, customizable, and exportable reports.

The Paychex Report Center provides easy access to insightful information to help administrators operate more effectively and make informed business decisions. Through Report Center, users can easily access Paychex’s most requested reports, or customize selected reports by date range, employee type, or more using Reports on Demand. Data Exports allows users to export data in a variety of spreadsheet formats to create their own graphs or import data into third-party software.

For businesses with unique requirements, Report Writer allows users to create their own ad-hoc reports from scratch to meet their individual needs. Service With Paychex Flex, Paychex has also rolled out a new service initiative to offer clients the flexibility of choice for their service needs through a new multi-tiered approach that gives clients access to a variety of customer service options based on their size and complexity. Paychex Flex scales to meet the needs of small and medium-sized businesses and offers users a variety of service options for how they prefer to work.

For those medium-sized businesses with more complex needs, Paychex Flex Enterprise delivers additional service options to ensure ready access to prompt and knowledgeable support any time of day. Options include access to a dedicated service person, team of product specialists, 24/7 service center, and e-mail support. For more information about Paychex Flex and Paychex Flex Enterprise, visit http://www.paychex.com/payroll-taxes/paychex-online-payroll.aspx.

Click here to see all of the other nominees for the 2015 Innovation Awards.