Greatland Corporation — FileTaxes.com

Usability/Navigation – 5 Stars
After creating an account and logging in (which takes about two minutes and
costs nothing to set up), users are presented with the Form Filing Home screen,
which provides a secure interface with extended validation (the new “green
bar” security certificate that highlights the browser bar when logged
in), offering users an added sense of comfort when filing confidential wage
data online.

The Form Filing Home screen gives options for importing data from QuickBooks,
viewing previously submitted forms or starting new forms, with links to the
form families (1099, W-2, Corrections, and 941/944). A menu on the left also
provides access to account options, technical support, additional pricing details,
import functions and a “How it Works” page. Each of the return pages
provides an explanation of the preparation process, with a progress bar across
the top showing what step the user is on. For W-2s and 1099s, there are four
steps: Overview, Form Completion, Checkout and Submission.

Data is entered onto a form replica that includes selection lists for Employer/Payer
and Employee/Recipient if prior forms have been submitted for either entity.
Since the program uses a traditional web browser, navigation functions are simple
and data-entry fields can be navigated using either a mouse or the tab key.
The system maintains lists for Payers and Payees, enabling users to set up these
lists in advance and then select them from the list on the form during preparation.

FileTaxes.com does not automatically calculate FICA withholding data for W-2s.
When data entry is complete, a button at the bottom is used to add the form
to their “Cart,” after which the system displays a spreadsheet list
of forms ready to submit. This screen also displays form-filing fees, and provides
access to a reconciliation and summary report. Users can either elect to check
out or enter additional forms. No preparation charges are incurred until finalizing
the submission process, allowing users to return to previously saved forms to
make edits and file them at a later time. It does not store credit card or payment
information. After completion, the user receives an e-mail confirmation from
FileTaxes.com. Electronic filing is handled automatically, and the vendor manages
all mailings. Additional copies of forms can also be printed by the user.

Reporting & Import/Export Capabilities – 4 Stars
Although intended as an electronic filing system, all forms prepared on FileTaxes.com
can be printed to any paper stock with virtually any printer. Previously entered
forms are maintained on the secure site and can be accessed as needed by authorized
users. A reconciliation report (in Excel format) and summary report (in HTML)
are available. Users can upload client data from QuickBooks, with several price
breaks depending on volume. No export options are available.

Support for Paperless Transmission – 4 Stars
FileTaxes.com is designed specifically for electronically filing to the IRS
and SSA, with all filing and mailing of recipient copies processed by the vendor.
State and local filings must be performed by the user.

Help/Training – 4.5 Stars
The program is really exceptionally easy to use, and therefore shouldn’t
require any training. Users can access Help functions, FAQs and a knowledgebase,
in addition to the “How it Works” explanation of the system. Tech
support is included during the filing process.

2008 Overall Rating: 4.5 Stars