2017 Review of My TAXPrep Office

From the 2017 Review of Professional Tax Preparation Systems.

My TAXPrep Office is an online application that can be access from a desktop system, as well as laptop, tablet, smartphone, Mac or PC.   The product offers a completely customizable dashboard that features performance indicators, real time status of both Federal and State returns, status of bank applications, an appointment/calendar feature, and a list of to-do items. The product offers two data entry options, the standard tax form entry, and the option to use the new Interview Mode feature, which allows even non-tax staff to quickly enter data, ensuring that all pertinent questions are asked and answered while preparing the return.

Standard data entry is designed to be efficient, with data entered directly into the form being processed, with all pertinent data flowing directly into related state forms or schedules as needed.

Perfect for firms with multiple offices, firm administrators can easily view the status of other offices, and can even establish permissions for each office if desired.

My TAXPrep Office supports Federal 1040 forms and schedules including all states with a filing requirement, and also supports federal forms 1120, 1120s, 1065, 1041, and 990 forms and schedules. Multi-state preparation is also available in My TAXPrep Office.   The product offers a toolbox that provides a variety of resources including a customizable client organizer, a client letter template, a print packets option, and access to a Signature Pad app for easy electronic form signing.

My TAXPrep Office offers unlimited e-filing capability, with users able to easily track all e-filed transmissions, both for federal and state e-filing. The system will also provide users with the number of accepted and rejected forms.

Designed for quick turnover and fast processing, the product does not offer a client portal, nor is there any real option for paperless workflow. The Print Packets option allows users to set a default printing option, with the application automatically printing file and client copies of returns which can be emailed to clients.

My TAXPrep Office is a completely integrated application, with all features working together. All editions of the product offer unlimited e-filing for federal and state forms, with the Individual version only offering 1040 preparation, while the other two editions; Essential and Unlimited offer business return processing as well. All editions also offer integration with at least one banking product (Individual), with Essential and Unlimited offering integration with multiple banking products, which include EPS Financial, Refund Advantage, Santa Barbara Tax Products Group (TPG) and Navigator Financial Products. The Signature Pad app is also included in all editions of My TAXPrep Office, and Multi-Office Management capability is available in the Unlimited version of the application.

My TAXPrep Office also offers easy file conversion from a variety of applications, with users able to handle the conversion using the Conversion Wizard that is included. The product includes a variety of instructional tutorials that can easily accessed directly from the user interface. Product support is also available and is included in the cost of the subscription, with Live Chat being the easiest way to reach support personnel. Email and telephone support is also available, and remote access is also available, so support personnel can diagnose issues via a remote session using TeamViewer, which can be downloaded from the MyTAXPrep Office website.

Ideally suited for high volume tax preparation offices, MyTAXPrep Office offers three editions; Individual, which is $295 and only handles 1040 processing for a single user. The Essential edition is $495.00 and offers both individual and business return processing while supporting two system users. The Unlimited edition is $795 and includes Multi-Office Management capability and support an unlimited number of system users.

2017 Rating – 4.25