2017 Review of Cetrom CPA Cloud

Cetrom is a complete application hosting provider that is well suited for CPA and accounting firms, as well as businesses looking to outsource their IT to a cloud provider.

Along with application hosting, Cetrom also offers a virtual desktop option, which delivers hosted applications directly to the user’s desktop.

Cetrom’s headquarters are in Vienna, Virginia, and offers two data centers; in Virginia and Colorado. Designed for Accounting and CPA firms, Cetrom also is also well-suited for travel management businesses as well as non-profits and associations.

Cetrom offers easy accessibility using just about any device including desktop computer systems, laptops, smart phones and tablets.

Since its inception, Cetrom has zero percent downtime. The product offers two state-of-the-art data centers in Virginia and Colorado, with both centers SSAE 16 compliant and SOC 2 compliant. Data is dispersed geographically, with each location serving as backup should the other go down, ensuring uninterrupted system up time at all times. In addition, Cetrom uses enterprise level firewalls, performs daily backups, and offers 256K encryption and two-factor authentication in order to access files.

Cetrom provides a custom platform for all of their clients and also assumes responsibility for all data migration to the cloud. All data will be stored at the data center geographically convenient, with the other center serving as a backup system.

Cetrom also offers email hosting and a virtual desktop option that allows users to access their desktop files and folders from anywhere. Cetrom also offers a hybrid cloud solution, which offers data redundancy by storing data at the Cetrom data center as well as on a backup server located at the business. While not suitable for smaller businesses, those with solid IT support would be good candidates for the hybrid option offered. Also available is a file sharing option – Cetrom FS, which allows users to securely transfer and deliver files to clients. In addition, Cetrom offers a variety of client portals, that offer access to all hosted applications, access to the managed services portal, FTP access, and access to a remote support tool that can be used during support issues. Cetrom also offers Office 365 ProPlus Hosting, for those interested in moving to the application.

Cetrom hosts over 150 common applications and is a QuickBooks Standard host. Other programs hosted include Adobe Acrobat, Adobe Dream Weaver, Adobe Photoshop, Crystal Reports, Microsoft Dynamics GP, Microsoft Dynamics CRM, all Microsoft Office applications, Paychex Payroll, Sage 50, Sage 100 ERP, and numerous others, with Cetrom providing hosting for just about any program desired. The product also hosts a variety of CPA/accounting programs including Lacerte Tax, Thomson Reuters Accounting CS, Practice CS, and UltraTax CS, as well as CCH ProSystem fx Practice Management, ProSystem fx Tax, CCH ProSystem fx Engagement, BNA Fixed Assets Pro, Creative Solutions Practice and Creative Solutions Fixed Assets.

Cetrom offers around the clock support year-round, with users able to contact support via telephone or email. All support personnel are Level 3 trained engineers, with the support team U.S. based. Cetrom offers a 6-month product guarantee, with users able to use the product for six months to determine if it suits their needs. If not, they only need to provide Cetrom with a 30-day notice to cancel the contract with no penalties incurred. Cetrom also guarantees that they will move any customers not satisfied back to their original IT environment at no charge.  

Designed for accounting and CPA firms, as well as nonprofits, associations and travel management businesses, Cetrom pricing is customized for each user. For application hosting for CPA and business software, services include hosting for more than 150 applications, hosted email services, Virtual Desktop Remote Desktop Services, Cetrom FS file sharing and the Hybrid Cloud computing option.

2017 Rating – 5 Stars