2019 Review of Cetrom CPA Cloud

From the 2019 reviews of hosting services for accounting firms.

Cetrom is a cloud hosting provider specializing in providing reliable and customizable IT hosting services to CPA firms. Cetrom was been named K2 Enterprises’ Top Hosting Provider for the 5^th consecutive year (2015-2019).

Cetrom has deployed multiple security methodologies in order to help prevent, detect and combat potential cybersecurity threats. Cetrom leverages AI-based security technologies and multiple data backup methodologies (using separate networks) to maintain its 99.99 percent uptime guarantee. Additionally, Cetrom facilitates regular internal disaster recovery drills to test for quick resolution speeds, should an unexpected outage occur.

Cetrom offers Managed CPA Cloud Computing Services, which proactively monitors all hardware and systems to maintain IT efficiency and optimal performance while working in the cloud.

Cetrom manages all data from two cloud data centers located in Virginia and Colorado, with both facilities SSAE 16 compliant and SOC 2 compliant, with both offering controlled access to the facilities, 24-hour manned security, and backup power generators. Since 2001, Cetrom has maintained a 99.99 percent uptime rate, and commonly shares data equally between the two centers in order to minimize potential downtime. Data backups are performed daily at each location and includes intrusion protection systems at both locations.

Along with CPA Cloud, Cetrom also offers a variety of hosting services. These include Hosted Email Services, which offers complete email hosting, storage, and encryption services, as well as archiving. The Virtual Desktop solution allows users complete access to their desktop system from any location, and Cetrom FS offers firms a reliable way to share files. Cetrom FS is bi-directional, and syncs between local and cloud files. A built-in 30-day retention backup is also available in Cetrom FS, which can also be branded with a firm’s logo or other identifying characteristics. All data in Cetrom FS is completely encrypted whether in transit or stored.

Cetrom is currently an authorized Standard QuickBooks host, and also offers Office 365 ProPlus hosting. Cetrom currently hosts and maintains more than 150 industry specific applications such as Thomson Reuters CS such as Accounting CS, Practice CS, and UltraTax CS, BNA Fixed Assets; Wolters Kluwer CCH ProSystem fx applications such as ProSystem fx Engagement, ProSystem fx Practice Management, and ProSystem fx Document; Sage 50 Accountants Edition, Sage 50 Quantum Accounting, and Sage 100 ERP; Intuit’s QuickBooks and ProSeries Tax; CaseWare and Lacerte Tax software. Such applications are accessible from a variety of devices including desktop, laptop, smartphones and tablets. Cetrom can also host custom programs, and can work with any firm to host just about any application desired.

In addition, Cetrom handles the entire data migration process, using a white-glove approach, from beginning to end to ensure that the system is set up properly from the very beginning.

Cetrom offers 100% US-based senior-level IT support, with users able to contact support personnel around the clock via email or by using the toll-free support phone number. Users also have access to recent videos, case studies, white papers, cybersecurity training and best practice resources via the company blog as well as any current system downloads. Cetrom also offers all new users a Six-Month No Hassle Guarantee, which allows users to try their service for six months, and if not satisfied, Cetrom will switch the firm back to their prior service at no cost.

Cetrom is a good fit for CPA firms of any size. Cetrom offers custom-fit hosting solutions for each customer, with pricing dependent on the services and hosting purchased. Those interested in Cetrom can purchase only the hosting option, or add additional services such as Cetrom FS, Hosted Email Services, Virtual Desktop Services, and Managed CPA Cloud Computing Services, all at an additional cost.

2019 Rating: 5 Stars