millennials

Accounting | December 13, 2024

Millennials to the Rescue? Bridging the Generational Divide in Accounting Leadership

Alright, fellow Millennials—remember when we were the “young ones” shaking things up, pushing for work-life balance, and making remote work sound like an innovation? Fast forward, and now we’re stepping into leadership roles. And suddenly, we’re not the fresh faces anymore.

Garrett Wagner

Alright, fellow Millennials—remember when we were the “young ones” shaking things up, pushing for work-life balance, and making remote work sound like an innovation? Fast forward, and now we’re stepping into leadership roles. And suddenly, we’re not the fresh faces anymore.

We grew up on AOL Instant Messenger and learned to text with T9 (if you know, you know), but we’re also the last generation that remembers life before the internet took over. Meanwhile, Gen Z has never known a world without Wi-Fi. We’re caught in the middle, navigating between the traditional world we were trained in and the digital-first approach the younger generation thrives on.  Suddenly, are we now the ones slowing down change and wondering about these “young ones”.

Wait, Are We the New Old People?

It feels like just yesterday we were pushing for change—encouraging our firms to embrace technology and introduce flexible schedules. Now, as we step into leadership roles, we find ourselves squinting at Gen Z’s work habits, trying to decipher their three-word emails (or complete lack thereof). The irony? We, who once fought for change, are now the ones feeling a bit out of the loop.

But, like every generation before us, Gen Z is simply bringing their own version of disruption to the workplace. Their communication style—brief, visual, and often involving memes—can be baffling, but it’s part of their unique approach to work.

The Millennial Advantage: The Last Pre-Tech Generation

We Millennials are in a unique position. We’re the last generation to grow up without being glued to screens 24/7, but we were also the first to embrace digital tools in the workplace. We understand the value of face-to-face relationships while also knowing how to leverage technology to improve efficiency. This makes us uniquely suited to lead in today’s accounting world.

We bridge the gap between the traditionalists who value in-person interactions and Gen Z, who seamlessly navigate between digital platforms. But even we can feel overwhelmed by the speed of change, especially as newer technologies like AI and blockchain take center stage.

Millennials in Leadership: The Balancing Act

As Millennials move into leadership roles, the challenge is balancing the core values we’ve always championed—collaboration, flexibility, and innovation—with the varying needs of a multi-generational workforce.

Gen Z craves autonomy and quick feedback. They’ve grown up with instant access to information and expect the workplace to mirror that. On the other hand, Boomers and Gen X might prefer more structured workflows and face-to-face communication. It’s up to us to create environments where both approaches can thrive. Our role isn’t just about managing tasks—it’s about fostering collaboration between these distinct generations.

The Tech Challenge: Even We Need to Keep Up

Let’s be real. We Millennials have always been the tech-savvy generation, the ones leading the charge in adopting cloud accounting and remote work solutions. But even we are feeling the pressure to keep up with the rapid evolution of tech. AI, predictive analytics, and blockchain are transforming the way we work, and it’s not always easy to stay ahead.

Meanwhile, Gen Z is already there. They’re true digital natives, adapting to new technologies faster than we can schedule a Zoom meeting. But instead of feeling left behind, we can embrace this as an opportunity to learn. Leadership isn’t about knowing everything—it’s about building teams that complement each other’s strengths.

Bridging the Divide: Leadership Through Collaboration

The beauty of being a Millennial leader is that we’ve always been adaptable. We’ve navigated the transition from dial-up to fiber optics, from landlines to mobile everything. Our lives have been shaped by change, and now it’s our turn to guide others through it.

Our job is to bring the generations together. Boomers bring valuable experience, Gen Z offers fresh perspectives, and we, as Millennials, are the glue that connects them. By fostering collaboration and adapting to different communication styles, we can create a workplace where everyone—from digital natives to seasoned pros—feels valued.

Conclusion: Millennials, The Bridge to the Future

As Millennials, we’re uniquely positioned to lead the accounting profession into its next chapter. We understand the old world but aren’t stuck in it. We’re comfortable with the new world but aren’t afraid to ask for help navigating it. And that’s the key to great leadership—knowing when to teach and when to learn.

Our legacy as leaders will be shaped by how we foster collaboration and bring together the strengths of every generation. If we can do that, we’ll not only build a stronger profession but also lead our firms into a future where everyone thrives.

Now, if you’ll excuse me, I’m off to figure out how to send my next email entirely in emojis.

Thanks for reading CPA Practice Advisor!

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Garrett Wagner

Garrett Wagner

CPA, CITP, CEO and Founder of C3 Evolution Group

As an emerging leader in the CPA landscape and an expert at understanding the new millennial generation, Garrett focuses on monitoring the evolving technologies and best practices in the industry to achieve the highest degree of success without being afraid to break free from traditional methods. Garrett works with CPA firms across the country helping them to implement lasting change by understanding the unique needs of each organization. Garrett specializes in corporate taxation and can successfully implement ideas and change by using his communication style to get support from key members of the Firm. With his ability to think outside the box, develop procedures, and train staff it has allowed Garrett to have tremendous success in bringing about lasting change. Garrett believes that the public accounting landscape is undergoing a tremendous change and that by focusing on developing the next generation of leaders and understanding the shift in the profession to providing value added consulting services, that Firms can obtain long lasting success. Started the LinkedIn group Innovating Trailblazers to provide support for the next generation of leaders by allowing them to share ideas, frustrations, and support each other's growth. Specialties: CPA, CITP specializing in helping business owners achieve personal and professional success