The south is often called, “folksy.” And although the winters can be cold, residents of the “Land of 10,000 Lakes,” are often called “Minnesota Nice.” But another state has come in first in the 2023 Politeness Index of U.S. business owners.
Alaska has the most polite small business owners in the country, according tot he report commissioned by FreshBooks, followed by Maine and Missouri. FreshBooks analyzed proprietary invoice data to uncover which small business owners, by state, are the most likely to use polite terminology to get paid faster.
FreshBooks analyzed over 9 million invoices sent in 2023 from U.S. customers that included the following terms when sharing invoices: please, thank you, appreciate, sincerely, and regards.
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Tags: Small Business
