In this issue

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December 7, 2020 

2020: The Year that Wasn’t

How many plans did you have in place for 2020 that never got addressed? For me, a year ago, I was about to cross the bridge into a new decade, and so my plans were more grandiose than in normal years.

Gail Perry

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May 19, 2020 

Staying in Touch

If we can maintain the level of communication and information sharing that surrounds us as we make it through each day of this pandemic, continue to innovate, care, listen, empathize, and just plain muddle through together, and offer suggestions ...

Gail Perry

Practice management

May 19, 2020 

2020 Reviews of Practice Management Systems

While traditional time and billing has been the backbone of most practice management applications, today, most practice management applications also include CRM, project management, and financial management modules as well, providing firms with ...

Mary Girsch-Bock

Chatbots[1]

May 13, 2020 

How to Leverage Chatbots in your Firm’s Marketing

If you’re wondering if your firm should create a chatbot, you’re asking the wrong question. Rather, you should be asking, “When we create a chatbot, what do we want users to gain from using it?” Maybe you’re even wondering how a chatbot can save your firm money, time, effort, or energy? No matter what your...…

Becky Livingston

Adaptability

May 13, 2020 

Adaptability is the Key to Business Continuity

The economic fallout resulting from the coronavirus will test the ability of companies to adapt to a business climate that is changing daily. Companies that are agile enough to adapt to new working paradigms, new ways of servicing clients and new technolo

Lil Roberts

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May 12, 2020 

Do You Have a Clear Practice Management Vision?

In these challenging times of pandemics and work-at-home, tools to manage the practice, team members, and workload help. Most firms report that advisory work has currently exploded while helping clients manage cash flow, apply for SBA and PPP loans ...

Randy Johnston

Word Cloud Firm Consulting

May 6, 2020 

3 Tips for Developing True Consultants

In a tax or audit engagement, the scope of services is well defined and documented. But consulting has almost unlimited possibilities. How do you train people to recognize all of those possibilities and meet client needs?

Sandra Wiley

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April 27, 2020 

How to Lead During a Crisis

At this point, there’s no point in pretending that things are anywhere close to normal. The coronavirus crisis has touched all of our lives, changing the way businesses operate and altering the tax calendar itself.

Amy Vetter

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April 16, 2020 

In Search of a New Normal

As for our profession, you have no doubt read, heard and seen how disruption was coming. Your reactions may have ranged from a mild shrug to rabid agreement. But opinions varied on when disruption would arrive and truly ...

Garrett Wagner