Stacy Kildal

One of my favorite types of businesses to work with, as a bookkeeper, are auto repair shops. Since the first client of Kildal Services was a repair shop - and actually still IS a client - I have a special place in my nerdy accounting heart for them.

The other day, I noticed that there was something interesting going on in my office. I was picking up different devices to use, depending on what tasks I wanted to accomplish. This was never a conscious decision – I never thought: “I shall purchase this ipad so that I can use it in this specific way” – it’s just sort of happened over the last couple years.

These have nothing to do with accounting, they’re just great little things I learned about a few weeks ago and make working online so much easier!

Some people will tell you to never give away anything for free. Some will tell you that you give what you get. For me, I make the call on a case by case basis. It depends on the question – can I answer it quickly? It depends on the person asking – are they really just asking that one quick question, or are they coming back with a wall of text?

I recently saw a blog article titled “The Email Line That’s Client Repellent” and clicked through, thinking “I hope I don’t do this…” and when I read the article, guess what? GUILTY!

A few weeks ago, I flew out to San Francisco for a one-day conference targeting small businesses that work with distributed teams. Since I happen to have just such a team, I headed out there. What I learned was that I was doing some things right (yay!) and some things wrong (also yay! It means an opportunity to learn).