Technology

Hosts Randy Johnston and Brian Tankersley, CPA, take a look at SuiteFiles, a digital workspace for accounting firms built to unlock new revenue streams, improve client experiences, and reduce overheads.

With Avi, customers save time by receiving faster answers to their product questions, assistance troubleshooting common issues, and directions on additional resources when they need more help.

SafeSend's Next Gen Gather AI feature aims to create a new standard for the "Tax Ready" process by addressing these critical issues.

Each taxpayer saves an average of $41,700 through the firm’s use of TaxPlanIQ’s advanced tax planning software.

Emerging AI platforms can examine client activity and recognize patterns that lead to new needs and new services. 

Evolving client expectations, the commoditization of traditional accounting, tax and audit services and talent shortages demand that firms find new service lines and do more with the same resources.  

The report also notes a significant focus on business continuity and resilience, with 59% of finance executives prioritizing these areas in 2024, up from 51% in 2023 and 40% in 2022.

The need for skilled workers, a lack of pricing power, and marginal pressures are the biggest challenges right now for SMB owners.